○ COVID -19 UPDATE○

 

Due to recent corona virus outbreak we are now trading the business from my (Nikki's) home premise. It's good news, as it means that we're still able to dispatch orders, though there may be slightly longer delivery times as we can only visit the Post Office twice a week.

○ UK DELIVERY ○

All our accessories & stationery (except phone cases*) will now be processed at around 3-5 working days, before dispatching with Royal Mail's 1st class standard delivery service, which includes tracking. The link for this will be included in your dispatch notification email. Generally speaking, the Royal Mail is operating at a good service, though there may be delays due to the current situation and potential issues at your local postal service.

* Phone cases are made to order by our manufacturer who works alone in their premise. These will now take 1-2 weeks to be made and delivered. These are sent directly from our manufacturer who does not send the phone cases tracked.

○ INTERNATIONAL DELIVERIES ○

We are still accepting and sending international orders, though some countries have suspended their international post. Please check the Royal Mail international service bulletin to see if your country has any issues. Orders (except phone cases*) will now be processed at around 3-5 working days, before dispatching with Royal Mail. We send orders using their standard airmail service, which does not include tracking. If you would like to upgrade your delivery to a tracked or signed service, please email info@nikkistrange.co.uk with details on what you'd like to buy so we can set a special order up for you.

* Phone cases are made to order by our manufacturer who works alone in their premise. These will now take 1-2 weeks to be made and delivered. These are sent directly from our manufacturer who does not send the phone cases tracked.

○ GIFT MESSAGES ○

With birthdays and special occasions still to celebrate, we're here to help send your gifts sent straight to the recipient. Simply add the gift message in the 'Special instructions for seller' when purchasing and we'll ensure a handwritten gift note from is included in the parcel, please remember to include your name!

All orders are wrapped in recycled tissue paper and sent in a recyclable jiffy mailer.

Thankyou to those that have supported and continue to during this time. It's so very appreciated as we are independent business made up of just two people and so all orders received now will help us to survive and bring you more beautiful things in the coming months.

With love,

 

Nikki x